Shipping policy

Estimated Delivery Time

• Sea Freight: 25–40 business days
• Air Freight: 10–18 business days

⚠️ Note: Delivery times may be delayed due to customs clearance, port congestion, weather conditions, or peak seasons such as holidays.

Customs, Duties & Taxes

• Any customs duties, import taxes, or local charges in the USA are the customer’s responsibility.
• Our store is not responsible for these additional charges.

Order Tracking

• Once your order has been shipped, a tracking number will be provided via email.
• Tracking updates may take 3–5 business days to become active.

Undeliverable or Refused Shipments

• If a customer provides an incorrect address or refuses delivery, additional reshipping charges may apply.
• In case of customs clearance failure, all related charges will be borne by the customer.

Damaged or Lost Items

• If an item is damaged or lost during delivery, please contact us within 48 hours of receiving the order.
• After proper verification (photos/videos), a replacement or appropriate resolution will be provided.